Frequently Asked Questions

IS THERE A MINIMUM RENTAL PERIOD?

If you sign up to our subscription package, you can cancel at any time with a 45-day termination period. The weekly subscription rate also includes free delivery within 20km of the Adelaide CBD, screen setup, content management, ongoing support and insurance.

WHAT ABOUT INSURANCE?

You don’t need to worry about it. It’s all included in your regular rate.

WHAT IF I ONLY WANT A SCREEN FOR SHORT TERM?

We can help. As well as our subscription packages, we also offer an event solution where you can have access to our digital signage for up to seven days with pricing starting at $400. This is an all-inclusive rate.

Good news! We're now also offering screens for outright, direct purchase.

WHAT'S INCLUDED IN THE COST?

Pretty much everything. Our pricing is all-inclusive, covering delivery within 20km of the Adelaide CBD, initial screen set-up, data usage, ongoing content management and insurance.

ARE THERE ANY CONTRACTS?

Once we’ve agreed on a delivery date and subscription package, we’ll send you a fairly standard services agreement that you’ll need to sign and return to us. You don’t need to be locked into a long-term contract, though. We’re flexible and want to find the best solution for you.

WHAT ARE THE DELIVERY COSTS?

Delivery is free within 20km of the Adelaide CBD. We’re also happy to deliver to other areas for a nominal fee.

DO I HAVE TO KNOW HOW TO OPERATE THE SCREEN?

Not really, other than turning it on (though you can leave the screen playing constantly if you prefer. That’s up to you). We’ll look after all the technical stuff so you can focus on other things. If you’d prefer, we can give you access to our very intuitive content management system, giving you full control over the screen’s contents. You’ll just need to allow around an hour for some basic training.

HOW EASY IS IT TO CHANGE CONTENT?

Extremely easy. Just tell us what you want and send us any new content via email or file-sharing software like Google Drive or Dropbox. We’ll upload it to your screen and include it in your updated content playlist. Or, if you’d prefer, we can give you access to our very intuitive content management system, meaning you can control the content yourself. 

I DON'T HAVE ANY CONTENT - CAN YOU HELP??

For sure. We’ve got a really slick digital design team who can create some eye-catching content at a reasonable rate. We’d recommend letting us know ASAP if you want us to create your content so everything is ready when we deliver your screen.

Alternatively, there are some great free online tools that will help you build your own content. We’d recommend Canva. It’s smart, easy and free!

HOW LONG CAN THE SCREENS STAY ON FOR?

Our commercial-grade screens are built to last. You can run them 24/7 without any problems. We can also set them to turn off at set times each day if you’d prefer.

WHAT KIND OF CONTENT CAN I DISPLAY ON MY SCREENS?

There’s not much you can’t do with a Digital Screen Hire screen. We’re partnered with a world-class software team that allows us to display a huge variety of content, including:
-Images
-Videos
-Video streams
-Animations
-Audio
-Personalised social media feeds, including Instagram and YouTube
-Website feeds
-RSS feeds
-HTML archives
-Built-in widgets, like local weather, time, news, etc

HOW BIG ARE THE SCREENS?

We can provide screens in three different sizes – 43-inch, 49-inch and 55-inch. The 43-inch is the most portable and lightest option and great if you want easy manoeuvrability, the 55-inch is obviously our largest and heaviest screen, while the 49-inch offers a happy medium. The 43-inch unit is 180cm tall and 63.5cm wide; the 49-inch display is 185cm tall and 70.7cm wide; and the 55-inch machine is 190cm tall and 78cm wide. All the units have a slimline profile of just 4.5cm.

You can see more of our screens by clicking here.

ARE THE SCREENS EASY TO MOVE?

Yes, very easy. Our custom-made screens have lockable castors, so they can easily be manoeuvred pretty much anywhere. Our screens are portable so you can maximise their potential.

Watch the video on our home page to see just how easy.

DO I NEED AN INTERNET CONNECTION?

No. All Digital Screen Hire screens have 4G modules, meaning we can remotely upload content to any location that has mobile coverage.

WHAT'S A CONTENT PLAYLIST?

A content playlist is your personally selected group of content – like videos, images, social media feeds or websites – that we compile then send to your Digital Screen Hire screen. Think of it like a musical album – but instead of just sounds, it plays pretty much anything you can think of. We can set the frequency and length of time that each piece of content is displayed, too, to make sure you’re getting your message across as effectively as possible.

Your digital screen experience is as simple and straightforward as possible.

OUR PROCESS

1]  Get in touch to confirm your requirements

2]  Provide us with content (or we'll help you create it) 

3]  We'll deliver our plug'n'play screens to you

SOME HAPPY CLIENTS

"Their screens are impactful and contemporary in design and we found the software intuitive and easy to use. Servicing was also prompt and efficient with placement, pick-up and enquiries quickly responded to. We would be very happy to use Digital Screen Hire again."
Dan Demaria, National Director, Content Planning,
News Corp Australia
"The screens are fantastic!!! So modern, professional and easy to use - exactly what you want when you're juggling many moving parts of an event. Ben was communicative and helpful from the moment I enquired and went above and beyond to ensure our event ran smoothly. A huge thanks for everything, I really appreciate your support throughout. I highly recommend Digital Screen Hire, these guys are the best suppliers I have used in a good long while"
Hannah Mitchell, Partnerships Manager
"The two screens that we had in our office foyer from Digital Screen Hire were great. We could introduce our new team members and services to our clients as they waited at reception and at night we could use as advertising to the general public. They were more than happy to update our system for our requirements and make changes to our content in a very timely manner. A great Adelaide business." 
Chris Gill
Exelsuper
"DSH added such a positive and professional element to our business, no more white boards, print outs or daggy signs! We utilise the Digital Screen for information, promotions on racedays, packages, upcoming events..we also utilise it for functions, welcoming guests, providing time tables for clients attending appointments. It has been a really positive move for our business to utilise Digital Screen Hire's services." 
Shane Collins, CEO
Gawler & Barossa Jockey Club
"Ben and the team at Digital Screen Hire are a pleasure to work with. Nothing is ever too hard or too much trouble. I’d highly recommend using their screens as part of any activation. It has been a real success for us." 
Michelle Greene, Industry Marketing Manager
Thoroughbred Racing, SA
"A superb visual, backed by a team that ensures you get the best in both product management and product exposure." 
Sam Pritchard-Gordon, Bloodstock Manager
Cornerstone Stud 

Smart Digital Signage.
Free content management.
Purchase outright or Subscribe. 
No capital outlay.  
No lock-in contracts.

Get FREE delivery of your slimline digital signage solution, starting from just $55 a week.

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© 2020 Digital Screen Hire



Unley, South Australia 5061

P: (08) 7200 7333

CONNECT WITH US

© 2020 Digital Screen Hire